Training Catalogue

    Services Seta Logo

    Unit Standard:  252032

    Qualification Title:  National Certificate: Quality Management Systems

    Course Title:  Develop, Implement and Evaluate an Operational Plan

    Course Level:  5

    Course Credits:  8

    Course Duration:  Three days

    Cost of Course:  R 2 800,00 per delegate (excluding 15% VAT)

    Course Overview

    The course is aimed at second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

    This highly interactive and practical course is designed to provide delegates with a sound knowledge of all elements involved in Quality Management System practice or profession in order to gain skills related to:

      • Developing an operational plan for a unit.
      • Implementing an operational plan.
      • Monitoring, measuring and evaluating the achievement of goals and objectives.