WWISE



    ISO-IMS Software Development

    Organisations are utilising the power of information technology to replace paper-based systems with a digital platform. WWISE covers multiple software-based platforms to implement a technology-based solution for your organisation. Our Integrated Management System Software options are designed according to your needs. We offer three primary options, with various levels of customisability to suit your requirements.

    SharePoint
    Customised Software
    SharePoint

    SharePoint is an online platform that assists your organisation to consolidate and integrate their business activities. SharePoint offers valued customisation to control the flow of information through your organisation. This software also offers data analysis, including dashboards for displaying critical information.

    Link all aspects of your Management System through automation, utilising our custom-built Management System Modules. Ensure that relevant, new, and updated information reaches employees on time, while simplifying Forms and Reports.  These Modules ensure you have vital information at your fingertips, with custom dashboards for each of your organisationʼs departments. 

    1. Document Control

    Our Document Control Module is essential when creating, editing, and updating your organisation’s documents. With ease, your organisation is notified of changes and updates electronically – through email notifications or alerts. The Document Control Module also caters for the distribution of documents to relevant users in the Management System. This Module archives Records and any obsolete documents to ensure your historical data remains intact.

    2. Non-Conformances and Corrective Action

    This Module enables you to issue and track non-conformances by assigning them accordingly. Non-conformances can be created, assigned, rejected, and accepted in this space. Additionally, there is a clear view of the progress of the non-conformance – to follow up and ensure continuous improvement of your organisation’s processes.

    This Module also provides an online Root Cause Analysis tool. This function is essential as the underlying causes of non-conformances or incidents are identified with ease through our guidance. This will place your organisation in the best position to implement effective solutions. Additionally, corrective actions can be linked to Non-conformance Reports, Audit findings, customer complaints, and inspections. Our truly user-friendly interface will assist you in your corrective action process.

    3. Risk Assessment

    This Module enables your organisation to track, monitor, and report on risks associated with projects, products, or services. This Risk Assessment Module provides an online platform to enter identified risks, provide mitigation plans, and implement control measures. Users can be assigned to risks, and will become responsible to reduce the risk accordingly.

    4. Environmental Aspects and Impacts Assessment

    An environmental impact is the result of any activity, service, product undertaken by the organisation that changes the environment. Resource depletion, for example, is an environmental impact. Learning about the identification and evaluation of environmental impacts is a fundamental part of this Module. You will learn a systematic approach to identifying, evaluating, and managing environmental impacts.

    5. Hazard Identification and Risk Assessment (HIRA)

    One of the core challenges faced by Emergency Managers is how to prevent accidents. Prevention ensures that hazards and risks are detected early, and are planned for before they possibly occur.  This HIRA Module includes the prevention, mitigation, preparation, responses, and recovery to and from different types of hazards.

    6. Safety Incidents and Accident Investigation

    Incidents and accidents in the workplace references any occurrence, situation, or condition within the workplace that may have caused injuries or resulted in damage. These incidents and accidents are required to be investigated, to uncover their nature and source. This includes identifying the deficiency or error, rectifying the situation, and preventing it from reoccurring.

    7. Auditing Management (First, Second, and Third Party Audits)

    An Audit is an investigation of a organisations activities. This is undertaken by an independent body. There are typically three types of Audits: First, Second, and Third Party Audits. A First Party Audit is an Audit that is conducted internally. A Second Party Audit is often conducted by or on a supplier, customer, or contractor. Finally, a Third Party Audit is conducted by an independent organisation against a recognised Standard.

    8. Management Review Meeting

    These formally structured meetings involving Top Management take place regularly throughout the year. The purpose of the Management Review Meeting is to evaluate the effectiveness of the Management Systems. Through this, your organisation will determine where improvements can be made, a process by which continued sustainability and growth can be seen.

    9. Internal Communication

    It is essential for any organisation to promote effective communication. This includes communication between employees and management, and among employees themselves. Effective and transparent internal communication nurtures company culture, and builds employee engagement as feedback is provided at all levels.

    10. Customer Satisfaction

    Manage your customers by tracking their details, activity, and interaction with your organisation. Customer satisfaction can be integral in ensuring customer base growth, as well as customer retention. By obtaining client feedback related to items such as products, services, brand, and customer support – you gather critical information related to your client’s needs, as well as use this information to make strategic decisions.

    11. Supplier Management

    Rating your suppliers according to their performance will allow you to provide feedback on the quality of their services. Monitoring and measurements of suppliers details, activities, and interactions with the organisation will lead to continual improvement.

    12. Training

    Training is essential in any organisation ensure that consistent growth is maintained. Upskilling employees and management should be an organisational priority. This Module emphasises the importance of training and provides an outline of what it entails.

    13. B-BBEE Scoring

    The Broad-Based Black Economic Empowerment (B-BBBEE) Strategy, published as a precursor to the B-BBEE Act, No. 53 of 2003, is an important and recognised aspect of any organisation.

    14. Human Resources and Performance Management

    Human Resources (HR) involves the department in an organisation that is responsible for the hiring, administration, and training of staff. This Module covers these aspects, as well as performance management whereby managers evaluate their employees.

    15. Quality Control

    Upholding the quality of products and services in an organisation is critical. Quality control encompasses the management and maintenance of the standards of products and services to ensure clients receive consistent, comparable, and quality results. Additionally, through comparison of actual versus expected output, continual improvements can be made.

    16. Marketing

    Marketing is the communicate between your organisation and customers. A comprehensive strategy is required to maintain and develop new relationships. Elements such as market research and advertising are critical when promoting and selling products and/or services.

    17. Finance

    Without consolidated and well-planned cash flow expectations, organisations cannot function. Well controlled finances will enable your organisation to fund and achieve targets and goals. It is important to have an understanding of finance if a organisation is going to succeed. Regardless of the amount, finance ensures that your client’s needs and satisfactions are met.

    18. Asset and Calibration Management

    Calibration management assists Asset Managers to monitor processing equipment more efficiently. Frequent calibration additionally ensures that equipment is functioning at optimal levels. Asset and calibration management has a vast number of applications – from ensuring assets are lubricated before use to ensuring consumable products used are replaced in advance.

    19. Energy Management

    Energy management is the process of tracking and optimising energy consumption in an organisation with the intention of conservation. Activities such as enhancing equipment schedules and reducing carbon emissions could result in a savings on operating costs whilst reducing your overall environmental impact.

    20. Information Security

    The Information Security Module is imperative in this digital age. Sufficient controls are required to be implemented to protect the safety of information relating to all shareholders.

    21. Project Management

    Project management involves resource planning and organisation, in order to complete a specified task or goal. This Module will enable your organisation to set and meet deadlines, as well as achieve business objectives within the given time constraints.

    22. Reports

    Reporting is imperative to the successful operation of any organisation, as it is the foundation upon which strategic decisions are made. Reporting is necessary to evaluate the effectiveness of procedures, processes, and services. This Module seamlessly generates Reports, the analysis and study of which will promote continual improvement within your organisation.

    Customised Software

    If your organisation requires a custom solution, look no further. We can assist you in designing an entire application to accommodate organisational activities and functionality. WWISE sources experienced application developers to carefully design a tailor-made system – one as unique as the company you operate.

    WWISE uses the software development V-MODEL to ensure our client’s needs and expectations are met. At each testing stage we test the specifications against their corresponding planning stage – this ensures that the system accurately meets the goals specified in the analysis and design.

    1. Requirements Analysis
    • System user groups are identified.
    • User requirements are defined and documented for each system user group. Each requirement is categorised and allocated a unique reference number.
    • Process Flows of current and proposed processes are created.
    • Systems research and information gathering takes place.
    • A User Requirements Document (URD) is developed.
    2. High Level Design (Desktop/Web)
    • User requirements are decimated into functional design specifications.
    • A proposed process model is designed and documented.
    3. Detailed Specifications
    • A data model is designed and documented.
    • A Design Specifications Document (DSD) is developed.
    4. Development (Web)
    • The data model is developed.
    • Technical implementation of functional specifications is carried out.
    5. Unit Testing
    • Unit and modular testing take place against DSD.
    • A Unit Test Report is created.
    • Necessary changes are made as required.
    • Bug and issue tracking management activities are conducted.
    6. Integration Testing
    • Pilot study is conducted as requested.
    • Quality assurance and system testing take place.
    • Test Plan documentation is created.
    7. Operational Testing
    • System deployment takes place.
    • End-user training is conducted.
    • Testing and verification of software and operational requirements for final changes are carried out.
    • Final changes are approved.
    • Server requirements are constructed under the guidance of the WWISE team.
    • Alternatively, the system may be run on WWISE’s server at a small fee of R 4 800 per month.
    8. Support and Maintenance
    • Help Desk is setup.
    • Hosting, data backups, and server maintenance is conducted.
    • Ongoing support is provided for queries.
    • System administration and maintenance is conducted as required.

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