IATF 16949:2016
Quality Management
System Requirements for
Automotive Production and
Relevant Service Parts Organisations

What is IATF 16949:2016?

The IATF maintains strong cooperation with ISO by continuing the liaison committee status ensuring continued alignment with ISO 9001.

It was developed by the International Automotive Task Force (IATF). It defines the requirements for achieving best practice when designing, manufacturing, installing or serving automotive products. It is intended to be used by organisations regardless of their size or industry to create a system that ensures customer satisfaction and continual improvement.

This standard is the product of the most widespread standardisation effort in the history of the automotive industry.

This automotive standard applies to all internal and external suppliers of:

1. Production or service parts;
2. Production materials;
3. Assemblies;
4. Heat treating, welding, painting, plating or other finishing services directly relating of automotive related parts.

The IATF Standard uses the PDCA Model to help focus the processes and objectives of the system towards the desired improvement. Below is an illustration of the PDCA Model:

Below is a brief description of the PDCA cycle:

Plan – it’s the first and most important step in the process. Quality objectives and a Policy are established, roles and responsibilities are assigned, and risks and opportunities are addressed.

Do – the documented plan is put into action.

Check – this is the moment of truth. The plans that have been put in place by the organisation are evaluated to see if they met the intended results based on the records.

Act – the results are then used by top management as input for decision making regarding continual improvement.

Why does an Organisation need IATF 16949:2016?

The standard is intended to be used by organisation regardless of their size or industry to create a system that ensures customer satisfaction and continual improvement.

An organisation needs this standard to:

• implement processes for the improvement of the system,
• have clear work objectives and responsibilities,
• ensure that they meet their customer’s requirements,
• validate the effectiveness of their Management System,
• get new business and to improve on their branding so that they can stand out from their competitors.

What are the Benefits of Implementing IATF 16949:2016?

The benefits of implementing IATF 16949:2016 are as follows:

1. Improve your reputation and credibility to supply the automotive industry:
   • In order to get more customers from the automotive industry, companies need to demonstrate their ability to provide quality products with no defects. They usually want to see that you are certified by a recognised certification body.
2. Improve Customer Satisfaction;
3. Engagement of people;
   • This can refer to both internal and external interested parties. If employees are involved in the improvements of the processes, they become more engaged. Who is better placed than the employees working within the processes to identify the areas of improvement.
4. Process Approach:
   • By identifying the processes in your organisation and the interaction between them, you are able to recognise the areas for improvement and drive cost savings;
5. Use evidence-based thinking:
   • By driving your decisions based on data and facts, organisations will focus on placing resources in the processes that will provide maximum improvement in effectiveness and efficiency.
6. Continual Improvement:
   • Implementing a culture of continual improvement is essential and is one of main outputs of a QMS. An organisation can benefit by saving time, unnecessary costs and other resources.

How do I implement IATF 16949:2016 in an organisation?

ISO Consulting & Implementation:

We have a range of professional consultants, engineers, and registered auditors to assist in implementing and maintaining any ISO management system. Our industry expertise includes services, telecommunication, manufacturing, construction, engineering services, fast-moving consumer goods, mining, power generation, state owned companies, and government-run organisations. A good consultant takes the time to truly understand the processes of your company.

Therefore, they can approach the implementation of ISO requirements accordingly. The cost of hiring a consultant and the time spent to implement your ISO management system will definitely pay off in the long run.

WWISE has a 4-Phase Approach:

• Phase 1: Gap Analysis Audit and Information Gathering
• Phase 2: ISO Documentation, Risk Assessment, and Process Mapping
• Phase 3: Implementation and Coaching
• Phase 4: Certification

WWISE provides a turnkey solution which includes templates, 1-on-1 coaching, on-the-job training, and mentorship. As a consulting firm, we do not provide certification services. However, we will guide you through the certification process and ensure that your business becomes certified.

Why Choose WWISE to assist your organisation?

An organisation can implement the standard, however, cannot get certified as a guideline standard.