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Information Gathering

Gap
assessment
audits
  WWISE will conduct an internal to gap assessment audit to identify all “gaps” within an organisation related to the relevant ISO Standard.
  WWISE will issue a Gap assessment audit Report, indicating any non-conformances, recommendations, and areas of improvement.
  Done on site or virtually.
  Introduction of the WWISE Team and Organisation
  Discussion on the scope of the organisation and applicability of a specific ISO Standard.
  Discussion of the project plan and milestones.
Project Kick-Off
Meeting
(Project Plan)
Awareness
Training
  For all employees within the organisation.
  Create a Corporate Identity (CI Manual) or Update CI Manual with ISO Mandatory Requirements.
  Approval of Templates.
Identification of
Templates and
Standardisation
Documentation
Gathering
  Collect all information already documented, either in a Policy, Procedure, Process Flow, Work Instruction, Form and Template etc.
  Organisation Letterhead.
  Organisation Profile
  Workshops with all departments within the organisation to identify processes, records and risks.
Information
Gathering

Document Development

Strategic
Plan
Workshop with top management to document the strategic direction of the organisation (clause 4: context of the organisation).
Identifying internal and external issues.
Identifying interested parties and their associated risks.
Document all mandatory procedures as per the requirements of the relevant ISO Standard.
Document all relevant Records as outputs for the mandatory procedures.
Mandatory
Documentation
Departmental /
Divisional
Documentation
Document day-to-day activities.
Document/create relevant records (Forms and Templates).
Document required processes as per the relevant standard.
Document all control forms and templates that will be distributed within the Organisation as a record/output (Excluding system-generated records).
Forms and
Templates
Sign-Off /
Approval of all
Documentation
The Organisation reviews and approves all documentation that forms part of the Management System.
Workshop for the Organisation to identify all risks
Risk
Assessment

Implementation and Training

Implementation
Management System Navigation.
Management System Training.
In-house/Online Training
Internal Audit training on the relevant ISO Standard
Certificate will be issued upon completion
Auditor
Training
Internal
Audit
Internal Audit conducted by competent Consultant (together with the trained employee/s)
Identify all outstanding actions
Raise of Non-Conformances, if applicable
Compiled Internal Audit Report

Certification

Audit
Readiness
Management Review Meeting with management to discuss the Management System and relevant ISO Standards requirements
Assist with non-conformances raised during the Internal Audit
Corrective
Action
Request
Hand-Over
Management System final approval and acceptance
Management System gets handed over to the Organisation
Assist with choosing and arranging a Certification Audit with an External Company.
Consultants will be present during the External Audit, if required.
Stage 1 Audit
Stage 2 Audit
Assist with
External
Audit

Information Gathering

GAP
Analysis
Audit
WWISE will conduct an internal gap audit to identify all “gaps” within an Organisation related to the relevant ISO Standard.
WWISE will issue a GAP Audit Report, indicating any Non-conformances, recommendations, and areas of improvement.
Project Kick-Off
Meeting
(Project Plan)
Done on site, via email or Skype.
Introduction of the WWISE Team and Organisation
Discussion on the Scope of the Organisation and applicability of a specific ISO Standard.
Awareness
Training
For all employees within the Organisation.
Identification of
Templates and
Standardisation
Create a Corporate Identity (CI Manual) or Update CI Manual with ISO Mandatory Requirements.
Approval of Templates.
Documentation
Gathering
Collect all information already documented, either in a Policy, Procedure, Process Flow, Work Instruction, Form and Template etc.
Organisation Letterhead.
Organisation Profile
Information
Gathering
Workshops with all Departments within the Organisation to identify processes, records and risks.

Document Development

Strategic
Plan
Workshop for Top Management to discuss the strategic direction of the organisation (Context of the Organisation)
Mandatory
Documentation
Document all mandatory procedures as per the requirements of the relevant ISO Standard.
Document all relevant Records as outputs for the mandatory procedures.
Departmental /
Divisional
Documentation
Document day-to-day activities.
Document/create relevant records (Forms and Templates).
Document required processes as per the relevant standard.
Forms and
Templates
Document all control forms and templates that will be distributed within the Organisation as a record/output (Excluding system-generated records).
Sign-Off /
Approval of all
Documentation
The Organisation reviews and approves all documentation that forms part of the Management System.
Risk
Assessment
Workshop for the Organisation to identify all risks

Implementation and Training

Implementation
Management System Navigation.
Management System Training.
Auditor
Training
In-house/Online Training
Internal Audit training on the relevant ISO Standard
Certificate will be issued upon completion
Internal
Audit
Internal Audit conducted by competent Consultant (together with the trained employee/s)
Identify all outstanding actions
Raise of Non-Conformances, if applicable
Compiled Internal Audit Report

Certification

Audit
Readiness
Management Review Meeting with management to discuss the Management System and relevant ISO Standards requirements
Corrective
Action
Request
Assist with non-conformances raised during the Internal Audit
Hand-Over
Management System final approval and acceptance
Management System gets handed over to the Organisation
Assist with
External
Audit
Assist with choosing and arranging a Certification Audit with an External Company.
Consultants will be present during the External Audit, if required.
Stage 1 Audit
Stage 2 Audit