
ISO CONSULTING
AND IMPLEMENTATIONWhat is the difference between ISO Consulting and Implementation?

CONSULTING
Traditional consulting in the ISO Management Systems field involves a Consultant guiding an organisation on how to implement a Management System which conforms to the relevant Standard. Consultants “advise” you on what to do, review the work, and provide guidance on how to conform.

IMPLEMENTATION
This is a hands-on approach where the Consultants, known as Implementers, will work with the organisation and its respective employees, process owners, and Top Management to effectively document the Management System and generate records to establish conformity to the Standards and compliance to legal requirements. The administrative burden is lifted when an Implementer documents the system with you and reviews the system to ensure it is aligned with business and strategic objectives.
Consulting and Implementation:
- We have a range of professional Consultants and Engineers, who are registered Lead Auditors, to assist in the implementation and maintenance of any ISO Management System.
- Our range of industry experience includes services, telecommunication, manufacturing, construction, engineering services, fast-moving consumer goods, mining, power generation, state-owned companies and government entities.
- They look at how your business is run before deciding what ISO requirements are applicable in order to develop an ISO Management System that will better manage your business. In addition to assisting with saving costs and bringing your clients peace of mind, you will have a proper system in place for increased efficiency and greater service.
WWISE Provides multiple options in
Implementing an ISO Management System on route to Certification.
At WWISE we have the following options to consider when pursuing ISO implementation for the first time:
OPTION 1
Gap Assessment
OPTION 2
Consulting
OPTION 3
Implementation
OPTION 4
Do it on your own
The WWISE Way – Option 3 ISO Implementation Steps:
Step 1
- Gap Assessment Audit, Information Gathering & Awareness Training
Step 2
- ISO System & Document Development
Step 3
- Implementation & Audit Training
Step 4
- Certification Process

- To understand the organisation’s current conformance to the ISO Standard of their choice.
- To identify documentation and records the organisation may already produce, aligned to the Standard. Thereafter it is determined how to map these activities to the ISO Standard’s requirements.
- A Gap Assessment indicates the amount of work required to conform to the ISO Standard and comply with legal requirements.
What are the outputs of the Gap Assessment?
- The Gap Assessment Report indicates the current conformance to the Standard the performance the Management System.
- An obligation-free Proposal is presented, to assist in closing the identified gaps, to conform to the Standard. A Task List/Project Plan for implementation is created and preparation for certification begins.
- Gaps are closed from a documentation and governance perspective in accordance with the ISO Standard.
- Awareness training is conducted for all staff on the importance of ISO, the benefits of ISO certification, and the requirements per role/individual in the organisation.
- Information is gathered to understand the respective roles, responsibilities, processes, and procedures.
- The Templates for all documentation are standardised and aligned to the organisation’s corporate identity.
- The Management system Standards is documented and aligned to the Standard requirements.
- Risk management and the specific plans aligned to the Standard are focused on. Forms are created to collect data to generate statistics.
- ISO Management System documentation is implemented and Records of at least 3-6 months are generated.
- On-the-job training and workshops to use the Management System are conducted.
- Internal Audit training and maintenance training is conducted to ensure skills transfer.
- Internal Audits (dress rehearsals) are conducted with workshops on non-conformances, corrective actions, the updating of risk assessments, and the Management System if required.
- A Management Review is conducted. During the Management Review an Action Plan is established to ensure all items, either capital or operational expenditure, are managed and documented.
- Is the Certification Body accredited? Logos to look out for are: South African National Accreditation System (SANAS), United Kingdom Assurance Services (UKAS), International Accreditation Forum (IAF), Deutsche Akkreditierungsstelle (DAkkS), and many more.
- There are multiple Certification Bodies globally – it is important that the Certification Body chosen is accredited and is being audited by an Accreditation Body against the ISO/IEC 17021-1:2015 Standard. This ensures credibility of the Certification Body and provides confidence that the certification was not attained through the internet or purchased illegally.