Training Catalogue

    How ISO 9001:2015 might have an impact on your organisation

    ISO 9001:2015 is a global standard for Quality Management Systems (QMS). It presents a framework for quality improvement as well as a vocabulary of understanding for any business seeking to provide products and services that consistently fulfil the needs and expectations of customers and other relevant interested parties in the most efficient manner feasible. The Quality Management System is the collection of all the processes, resources, assets, and cultural values that contribute to the overall aim of customer satisfaction and organisational efficiency. ISO 9001:2015 defines the guiding principles that can be used to create efficiencies by aligning and streamlining processes throughout the organisation, with the goal of lowering costs, creating new opportunities, meeting regulatory requirements, and assisting organisations to expand into new markets where clients require ISO 9001:2015 certification.

    In ISO 9001:2015, how do you identify the organisation’s context?

    The organisational context is a new criterion in ISO 9001:2015, indicating that an organisation must examine both internal and external concerns that can affect its strategic objectives and QMS planning. This entails defining the influences of numerous aspects on the organisation and how they reflect on the QMS, the company’s culture, objectives and goals, product complexity, the flow of processes and information, organisation size, markets, customers, and so on. It is also a tool for detecting dangers and opportunities in the business context.

    What Role does ISO 9001:2015 Play in today’s Business?

    Over a million businesses and organisations in over 170 countries are ISO 9001:2015 certified. ISO 9001:2015 outlines quality management systems criteria when an organisation:

    • Must demonstrate its ability to supply products and services continuously.
    • Seeks to improve customer satisfaction through the efficient use of the system.

    The changes in ISO 9001:2015 provide obstacles for small organisations, but they also present opportunities. As the necessity to be ISO 9001:2015 certified moves down the hierarchy to smaller businesses, there are numerous advantages, including:

    • Business efficiency increasing.
    • Increased levels of consumer satisfaction.
    • Reduced wasteful spending.

    How would ISO 9001:2015 affect the company’s growth?

    This new requirement may necessitate substantial work on your organisation’s part in terms of commercial objectives. Also, the effectiveness and efficiency of your internal operating system, as well as the ultimate goal of customer satisfaction, which everyone understands is a core focus of ISO 9001:2015. There is a guarantee that if you implement ISO 9001:2015 extensively and continue to provide assurance, you will meet and exceed client needs and expectations. That is the immediate impact of implementing ISO 9001:2015 in your firm.

    What are the advantages of ISO 9001:2015 for your company?

    The goal is to develop a functional management system that is appropriate for your organisation. You will end up with a system that will benefit all parts of your organisation if you have the necessary support and knowledge from your staff. Implementing an effective and robust ISO 9001:2015 Quality Management System will allow you to concentrate on the most critical aspects of your organisation. The management techniques that you implement throughout your company will lay a solid basis for enhanced production and profit. Some advantages are:
    ISO 9001:2015 is suitable for both small and large businesses.

    • Improved internal management.
    • Less waste.
    • Enhancement in efficiency, productivity, and profit.
    • Improvement in customer retention and acquisition.
    • Consistent results which are measured and monitored
    • ISO 9001:2015 is an internationally recognised standard.
    • Other ISO standards are compatible with it.

    What are the advantages of ISO 9001:2015 to your customers?

    The ISO 9001:2015 standard is recognised globally, and your customers will appreciate the benefits of dealing with an ISO 9001:2015 certified organisation. Some consumers will only do business with accredited organisations since it assures them that management systems are continually evaluated and authorised. ISO 9001:2015:

    • Reduces the number of errors.
    • Enhances reporting and communication.
    • Improves product and service quality.
    • Increases dependability in production scheduling and delivery.
    • Provides annual assessments to ensure that standards are maintained.


    How do you increase the quality of your products and services and satisfy consumers’ expectations continually? ISO 9001:2015 is the solution.WWISE creates excellence by driving the success of our clients through ISO standards. We help organisations to embed resilience, helping them to cultivate sustainably, adapt to any change, and thrive for the long term.

    For more information on ISO contact WWISE today on 08610 99473 or 021 525 9159 (Cape Town) or visit our website:

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