Although ISO 9001:2015 Quality Management Systems have not explicitly mandated specific procedures there are documentation procedures that are essential to ensuring conformance.
If your organisation has implemented a QMS you already know the importance of maintaining documentation information as evidence of processes being conducted as planned.
Discover all six procedures that are essential for your Quality Management System to operate efficiently to help support your organisation in reaching long-term goals.
The 6 ISO 9001:2015 QMS Documentation Procedures
Ensuring your documentation procedures are being followed is essential for your Quality Management System. Because of its importance there are various controls in place to ensure documentation is done correctly and efficiently, these are:
1. Control of Documents
Your organisation will be required to develop and maintain a procedure to manage documents effectively. This procedure will ensure that correct versions of documents are available and obsolete ones are archived properly.
2. Control of Records
Developing your procedure to ensure records are maintained, protected, and retrievable is essential. Providing evidence of long-term conformity is essential for the effective operation of an ISO 9001:2015 QMS.
3. Internal Audits
Internal audits are to be conducted regularly to verify the QMS’s effectiveness and ability to provide your organisation with the benefits you require. These audits also provide proof that your QMS has been implemented adequately and is effectively being maintained.
4. Non-Conformances
Procedures to manage nonconformances are required. These procedures should be in place to prevent fault equipment and products from being distributed to customers. Procedures for non-conformances are essential for the improvement of your QMS.
5. Corrective Actions
Your procedures for identifying, addressing, and implementing corrective actions are essential for long-term maintenance. Corrective actions implemented are to be developed with Root Cause Analysis to prevent recurrences.
6. Preventative Actions
Preventative actions are processes in place to prevent recurrences of nonconformities. These are to be documented and records are to be maintained to ensure the preventative action is working long-term.
The ISO 9001:2015 QMS Training Hub
Our eLearning platform has various ISO 9001:2015 QMS courses that are able to take all your delegates through the basic building blocks of a Quality Management System to being able to implement a QMS. Ensure your staff are aware of their responsibilities during documentation procedures to ensure your ISO 9001:2015 QMS functions optimally.
Have any questions about improving the efficiency of your production or increasing the quality of your goods and services? Give our ISO 9001:2015 QMS experts a call at 012 644 0142 or email us at admin@wwise.co.za today.