Training Catalogue

    What Is Corporate Social Responsibility (CSR)?

    CSR (Corporate Social Responsibility) is a concept where businesses consider the welfare of stakeholders and take responsibility for the influence of their operations on employees, consumers, the environment, shareholders, and communities. This responsibility is considered as going beyond legal compliance, with firms voluntarily taking additional steps to improve the quality of life for employees and their families, as well as the local community and the society in which they operate.

    The benefits of CSR

    CSR has a volume of benefits; hence it speaks for itself as to why it is so important and why you should make an effort to include it into your organisation. Some clear benefits of corporate social responsibility are that it:

    • Improves brand image. This is critical because customers judge your public image before determining whether to buy from you. Something as easy as staff members volunteering an hour a week at a charity demonstrates that you are a company that cares about others. As a result, you will come across as much more appealing to customers.
    • Increases brand awareness and recognition. Your efforts will spread if you are devoted to ethical behaviours. As a result, more people will hear about your business, increasing brand awareness.
    • Cost savings. Many small modifications in favour of sustainability, such as utilising less packaging, can help you save money on production.
    • An advantage over competitors. You will distinguish yourself from your industry’s competitors if you embrace CSR. You position yourself as a company that is committed to going above and beyond by taking social and environmental considerations into account.
    • Increases customer engagement. Customers should know if you are exercising sustainable techniques. Create a tale out of your efforts by posting it on your social media accounts. You should also present your efforts to local media outlets in the hopes that they will cover it. Customers will notice and become more engaged with your brand and activities as a result.
    • Greater employee engagement. You must ensure that your staff are aware of your CSR efforts, just as you must ensure that they are aware of your customer engagement plans. Employees prefer working for a company that has a positive public image more than those who do not. Furthermore, demonstrating your commitment to issues such as human rights increases your chances of attracting and retaining outstanding applicants.
    • More benefits for employees. When you adopt CSR, your employees will reap a variety of rewards. Your office will be a more cheerful and productive environment, and you will support personal and professional growth by encouraging things like volunteering.
    • Responsible business assumes its social, environmental, and economic duties, ultimately contributing to long-term development. A properly implemented CSR strategy can provide a few competitive advantages, including improved access to financing and markets, higher sales, and increased profits.

    What is the purpose of CSR?

    CSR is about giving back to the community, participating in philanthropic initiatives, and adding good social value. Businesses are increasingly turning to corporate social responsibility (CSR) to make a difference and develop a positive brand image.

    How can WWISE help?

    WWISE achieves excellence by using ISO standards to ensure our clients’ success. We work with companies to incorporate resilience into their culture, helping them to expand sustainably, adapt to change, and thrive in the long run.

    For more information on ISO contact WWISE today on 08610 99473 or 021 525 9159, or visit our website:

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