Course Overview

This Unit Standard is intended to promote clear, unambiguous communication. It requires learners to follow a process in writing workplace-specific texts. The ability to write plain language will improve the quality of business correspondence and other texts that are specific to a workplace environment.

The achievement of this Unit Standard enables learners to recognise and use effectively textual conventions and features specific to business texts including those that require a particular format and/or specified legislated requirements. They carefully scrutinise their own and others’ writing for accuracy, appropriateness and impact on different audiences and contexts, as well as edit and change where appropriate.