Course Overview

The course allows delegates to gain knowledge on quality management and is aimed at managers who may have more than one team reporting to them.

This highly interactive and practical course is designed to provide delegates with sound knowledge to:

• • Demonstrate an understanding of the relationship between values, ethics, and organisational
    culture and its impact on achieving goals and objectives.
  • Apply the concept of corporate ethics to a unit.
  • Formulate recommendations for strengthening shared organisational values, the code of conduct
    and ethical practices.